Jonen says customer demand drove new investment

Better service levels have led to a greater workload and new investments since Essex-based Jonen Logistics joined TPN, says MD John Hodges.

The company has grown since joining TPN. “We’ve acquired new contracts, and existing customers, who may have used more than one network previously, tend to give us far more of their work now,” says MD John Hodges. As a result the Group inputs approximately 1,400 pallets a week.

“Increased customer demand has led us to increase investment in our fleet,” he says, “including two artics from MAN, two double-deck trailers from TRL and two new Renault 18-tonne curtainsiders with tail-lifts.” The Renaults are low-profile urban vehicles, compliant with the Direct Vision Standard. They have extra windows in the nearside footwell so the driver can see vulnerable road users.

“We work very hard at safety and also driver comfort. The two go together because a comfortable driver can focus better,” says John. The company has invested in forward-facing and reversing cameras and will be adding nearside cameras.

“TPN is exceptional,” says John. “Customers have noticed that and it’s led to high levels of demand.”

Jonen covers East London, West Essex, including areas such as Harlow, Chingford, Loughton and the Olympic Park, as well as Westfield London, one of the largest retail parks in Europe.


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